Sometimes, you get what you pay for. My travel agent (who I still think is wonderful thank you very much) booked me the cheapest air we could find for my trip to Cancun. She gave me what I asked for and I ended up on Spirit Airlines. Good price. But in this case, I'm getting what I paid for. My frustation started with a simple mistake-I paid online for my baggage (which all airlines do) and they overcharged me.
I tried to called to get it fixed (tried being the operative word) and all I got was a busy signal every…single…time.
Seriously. Don’t they know what a phone-que is?
So I called their corporate office: 954-477-965 and every single mailbox was FULL or it popped you back to the busy signal.
I can only hope they are in business tomorrow!
I finally got pissed enough to google them and this is what I found:
http://www.my3cents.com/search.cgi?criteria=Spirit+Airlines
Next time, I fly anyone but Spirit Air!
2 comments:
Perhaps you should have googled them BEFORE booking the flight. Just a thought ; )
Man, it's amazing what we'll go through for decent airfares. Well, relatively decent airfares.
Send me a postcard!
I think I've learned my lesson! I'd rather pay a bit more and get a customer service phone number that actually works. :)
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